Live Chat

24/5 Live chat now available

Direct, quick and easy live customer support

Chat now
Help

FAQ

Find information about your orders, delivery or a product

Visit our help center
customer service

How can we help you?

Send details of your query and we will get back to you with answers

Make a request

Looking for something else?

Here are some popular areas on the website that may have what you are looking for


Our contact details

Billing & Account

element14 Pte. Ltd.
151 Lorong Chuan,
New Tech Park Lobby C, #05-03,
Singapore 556741

Phone:
+65 6788 0200

Fax:
+65 6788 0300

Email:
sg-sales@element14.com

Payment queries

To find the assistance you need quickly, please contact us using the following:

Queries and Requests:
sg-accounts@element14.com

Remittance Advices:
sg-cashteam@element14.com

Account Support

Request for iBuy/Trade Account:
Phone:
+65 6788 0200

Email:
sg-sales@element14.com

Technical Support

Phone:
+65 6788 1922
9:00am - 6:00pm, Monday - Friday (For Account Customers only).

If you do not have an account, please contact our customer service:
Live Support
Email technical support
Learn more about Technical Support

Customer Service

Phone:
+65 6788 0200

Operating Hours:
9:00am - 6:00pm, Monday - Friday


Regional headquarters

Farnell

Europe, Middle East and Africa Headquarters

Canal Road,
Leeds,
LS12 2TU UK
Phone: +44 870 129 8608

Newark

United States, Canada and Mexico Headquarters

4180 Highlander Pkwy,
Richfield, OH USA 44286
Phone: +1 330 523 4408

element14

Corporate Headquarters

151 Lorong Chuan, New Tech Park Lobby C, #05-03,
Singapore 556741

Phone: +65 6788 0200
Fax: +65 6788 0300

We also support customers across Asia Pacific countries,
including Indonesia, Vietnam and Brunei.

Not in any of these regions?

Learn more on our Export store

Clock Icon  Find our locationExport store